FAQ
How do I change or cancel my order?
We reserve the right at any time after receipt of the order to accept or decline the order, or any portion thereof, in our sole discretion, even after the Customer receives an order confirmation or after the credit card has been authorized. If the credit card has already been authorized for the purchase and the order is canceled, we will issue a credit to the original method of payment.
You may request to cancel your order at no cost as long as it has not yet entered the packing stage. Once an order is packed or shipped, it cannot be cancelled. If your cancellation request is approved, we will refund the full amount to your original payment method. Please note that not all cancellation requests can be accommodated, especially after order processing has begun.
Please note that any orders that have already been packed or shipped cannot be cancelled.